Introduction

The POS Note module enhances your Odoo Point of Sale system by allowing users to add internal notes to POS orders and order lines, and optionally print those notes on customer receipts. This feature supports clear communication, helps staff capture special instructions or remarks at the point of sale, and ensures order details are documented precisely. With this module, businesses that operate POS systems—such as retail stores, restaurants, cafes, and service counters—can improve workflow clarity and reduce errors by embedding notes directly into the sale process.

Key Features

• Add an order-level note in the POS interface or backend

• Add a note to individual order lines (products)

• Optionally include notes on printed POS receipts

• Support note entry from both POS frontend and backend

• Ability to configure visibility of global and line notes on receipts

• Predefined notes templates for quicker entry

• Role-based access for POS users and managers

Benefits

• Enables staff to attach special instructions or remarks per order

• Reduces errors by capturing contextual details directly in POS

• Improves internal communication and traceability

• Enhances customer service by reflecting notes on receipts if needed

• Streamlines the sales workflow with centralized note management

• Offers flexibility for differing operational policies via configuration

Compatibility & Technical Details

• Required modules: Point of Sale (point_of_sale), Discuss (mail), Inventory (stock), Invoicing (account)

• Technical (module) name: aces_pos_note

• License: LGPL-3

• Installation steps:
   1. Place the module in your Odoo addons directory
   2. Restart the Odoo server and update the apps list
   3. Search and install “POS Note” via Apps menu
   4. Configure note settings (enable order and/or line notes, receipt printing options)
   5. Use POS interface or backend to add notes when processing orders
   6. Test that notes appear correctly on orders and receipts