$ 23.62
| Required Apps |
•
Point of Sale (point_of_sale)
• Discuss (mail) • Inventory (stock) • Invoicing (account) |
| Community Apps Dependencies |
pos_orders
|
| Technical Name |
pos_order_return
|
| License | OPL-1 |
| Also available in version | 17.0 14.0 |
Introduction
The POS Order Return module enhances the Odoo Point of Sale by enabling smooth, in-session handling of returns and refunds. Staff can execute full or partial returns directly in an active POS session, with return receipts generated instantly. Administrators can designate specific products as non-returnable to prevent improper returns. This capability streamlines refund workflows, reinforces accuracy, and delivers a smoother customer experience.
Key Features
Process full or partial product returns directly from the live POS session
Automatically generate return receipts showing refund details and returned product quantities
Allow administrators to mark certain products as non-returnable to block them from returns
Display accurate return statuses—partial or complete—in session order history
Maintain clear traceability between original orders and associated return transactions
Benefits
Simplify refund handling at the point of sale, saving time and reducing complexity
Enhance accuracy by preventing returns of selected non-returnable items
Improve customer satisfaction through quick and transparent return processing
Bolster operational tracking with consistent documentation of returns
Help staff work more efficiently with real-time return options
Compatibility & Technical Details
Technical Name: pos_order_return
Required Modules: Point of Sale
License: AGPL-3 (community open-source) or applicable proprietary licensing
Installation Steps:
Place the module folder into your Odoo add-ons directory.
Activate developer mode and update the apps list.
Search for and install pos_order_return.
Configure return settings in POS configuration and mark any non-returnable products as needed.
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.