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Odoo Meta WhatsApp Discuss | Odoo Whatsapp Bidirectional Integration | Odoo Meta WhatsApp Graph API | Odoo V17 Community Edition

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$ 91.08

15.0 0
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Required Apps • Discuss (mail)
Community Apps Dependencies tus_meta_whatsapp_base
Technical Name tus_meta_wa_discuss
License OPL-1
Also available in version 17.0 15.0
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Technical Name tus_meta_wa_discuss
License OPL-1
Also available in version v 17.0 v 15.0

Introduction

This module introduces seamless bidirectional communication between WhatsApp and Odoo’s Discuss interface, allowing users to send and receive chat messages and media—such as images, PDFs, and videos—directly within Odoo. By bridging Odoo Discuss with WhatsApp, this integration enhances responsiveness, enriches customer interaction, and consolidates messaging within a familiar platform.

Key Features

  • Enable bidirectional WhatsApp chat within Odoo’s Discuss interface

  • Send and receive media attachments—images, PDFs, videos, and documents—with one click

  • Add users and clients into WhatsApp chats from within the Discuss channel

  • Display a Send WhatsApp button in chatter; optionally hide it via configuration

  • Support both live chat and WhatsApp tabs side by side in the chatbox for unified communication

Benefits

  • Centralize communication by consolidating WhatsApp and internal messaging in one interface

  • Enhance response times with real-time, integrated chat capabilities

  • Improve customer satisfaction through seamless media exchange and tracking

  • Increase flexibility through customizable visibility of WhatsApp buttons in chatter

  • Reduce context switching by handling all messaging directly within Odoo Discuss

Compatibility & Technical Details

Technical Name: tus_meta_wa_discuss

License: OPL-1

Required Modules:

  • Discuss (mail)

  • Base WhatsApp integration module (tus_meta_whatsapp_base)

Installation Steps:

  1. Ensure required modules—Discuss and the WhatsApp base integration—are installed in Odoo.

  2. Install the module (tus_meta_wa_discuss) via the Odoo Apps interface.

  3. In chatter configuration, choose to show or hide the Send WhatsApp button.

  4. Use the Discuss menu to access unified live chat and WhatsApp tabs, and send or receive messages—including file attachments—directly from Odoo.

Odoo Proprietary License v1.0
This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.