$ 261.64
| Required Apps |
•
eCommerce (website_sale)
• Website (website) • Discuss (mail) • Invoicing (account) |
| Community Apps Dependencies |
knowsystem_website
knowsystem |
| Technical Name |
knowsystem_eshop
|
| License | OPL-1 |
| Technical Name |
knowsystem_eshop
|
| License | OPL-1 |
Introduction
The "KnowSystem: eCommerce" module is a specialized add-on for the core Odoo Knowledge Base, designed to bridge your internal knowledge system with your online store. This module allows you to create and manage product-specific FAQs and instructions directly within your Odoo Knowledge Base and then display them on your e-commerce product pages. It offers flexible rules for associating knowledge articles with products, product attributes, or even specific attribute values, providing a targeted and effective self-service support solution for your customers.
Key Features
Product-Specific FAQs: Create dedicated knowledge articles for each product in your e-commerce store.
Flexible Linking Rules: Link knowledge articles to product templates, attributes, or specific attribute values, allowing for highly customized documentation (e.g., different FAQs for products made from different materials).
Global FAQ Settings: Apply a consistent set of FAQs across all products in your e-shop with global settings.
Website Display Options: Choose to display FAQs either as a pop-up accordion on the product page or as a link that redirects users to a filtered view of the main Knowledge Base portal.
User-Based Access Control: Ensures that website visitors only see published articles they have permission to view.
Customizable Button Text: Change the default "Frequently asked questions" button text to something more suitable, like "Product docs" or "Instructions."
Benefits
Improved Customer Experience: Customers can quickly find answers to their questions without leaving the product page.
Reduced Support Load: Provides a self-service option, decreasing the number of support inquiries your team has to handle.
Centralized Content Management: Manage all e-commerce documentation from a single source within your Odoo Knowledge Base.
Enhanced Product Pages: Adds value to your product pages by providing immediate, relevant information.
Compatibility & Technical Details
This module is an extension of the core knowsystem and requires the Website (website) and Discuss (mail) apps. The technical name of the module is knowsystem_eshop. It is licensed under the Odoo Proprietary License v1.0 (OPL-1).
Installation Steps:
Ensure you have the knowsystem module installed.
Place the knowsystem_eshop module folder in your Odoo add-ons directory.
Navigate to the Apps menu in your Odoo instance and click "Update Apps List."
Search for "KnowSystem: eCommerce" or its technical name, knowsystem_eshop, and click "Install."
After installation, go to the Knowledge Base and e-commerce settings to configure which articles to publish on your product pages.
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.