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KnowSystem: Website and Portal

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Required Apps Website (website)
Discuss (mail)
Community Apps Dependencies knowsystem
Technical Name knowsystem_website
License OPL-1
Also available in version 16.0 15.0
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Technical Name knowsystem_website
License OPL-1
Also available in version v 16.0 v 15.0

Introduction

The "Knowledge Base Website Portal" module is a powerful extension for Odoo's native Knowledge Base, designed to make your valuable information accessible to a wider audience. This application allows you to publish articles, documents, and FAQs directly from your Knowledge Base to a dedicated section on your website. It provides a secure and organized way to share information with a public audience, specific user groups, or your internal team, serving as a comprehensive resource for customer support, product documentation, or employee training.

Key Features

  • Public & Private Portals: Publish Knowledge Base articles to a public website portal for anyone to view. You can also restrict access to specific user groups.

  • Website Search Integration: The website portal includes a search bar, allowing users to quickly find relevant articles.

  • Featured Articles & FAQs: Highlight featured articles and organize a FAQ section for quick answers to common questions.

  • User-Friendly Interface: The module provides an easy-to-navigate interface for visitors to browse categories and read content.

  • Customizable Access Rights: Control who can view and access specific Knowledge Base content from the website.

Benefits

  • Improved Information Accessibility: Makes your internal knowledge base an external resource for customers and partners.

  • Reduced Support Inquiries: Provides a self-service option for customers to find answers, reducing the load on your support team.

  • Enhanced Transparency: Offers a public-facing portal for sharing product documentation, company policies, or any other relevant information.

  • Streamlined Content Management: Manage all your content from a single source within Odoo, with seamless publishing to the website.

Compatibility & Technical Details

This module is compatible with Odoo. It is an extension of the knowsystem module and also requires Website (website) and Discuss (mail). The technical name of the module is knowsystem_website. It operates under the Odoo Proprietary License v1.0 (OPL-1).

Installation Steps:

  1. Ensure you have the knowsystem module installed.

  2. Place the knowsystem_website module folder in your Odoo add-ons directory.

  3. Navigate to the Apps menu in your Odoo instance and click "Update Apps List."

  4. Search for "Knowledge Base Website Portal" or its technical name, knowsystem_website, and click "Install."

  5. After installation, go to the Knowledge Base settings to configure which articles to publish on your website portal.

Odoo Proprietary License v1.0
This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.