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ChatRoom Real ChatBot professional. Whatsapp - Instagram DM - FaceBook Messenger.

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Required Apps • Discuss (mail)
Community Apps Dependencies whatsapp_connector
Technical Name whatsapp_connector_bot
License OPL-1
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Technical Name whatsapp_connector_bot
License OPL-1

Introduction

WhatsApp Connector Bot in Odoo enhances communication by integrating WhatsApp messaging directly into the platform. Businesses can send messages using predefined templates, automate responses, and manage chats inside Odoo’s Discuss interface. This centralizes messaging, improves response times, and elevates customer engagement through seamless workflow integration.

Key Features

  • Connects WhatsApp Business (via API) to Odoo’s Discuss channel for unified messaging

  • Supports company-initiated messaging using pre-approved WhatsApp templates

  • Opens customer-initiated chats in Odoo automatically when a message is received

  • Maintains WhatsApp chat history inside Odoo’s communication threads for audit and context

  • Enables live chat, media sharing, and rich messaging directly within Odoo’s interface

Benefits

  • Achieve faster customer support by handling WhatsApp chats inside Odoo

  • Eliminate tool switching for customer communication by unifying channels

  • Enrich support with templated messages, media, and chat history within workflows

  • Improve auditing and record-keeping with synchronized message logs in Discuss

Compatibility & Technical Details

  • Required Components:

    • A Meta (Facebook) WhatsApp Business Account with API access

    • Configuration via Meta Developer Console (Business + Developer accounts)

  • Technical Name: (Typically similar to module label, likely defined in manifest; verify upon installation)

  • License: OPL-1 (Odoo Proprietary License v1.0), consistent with similar modules on Odoo Apps

  • Installation Steps (general outline):

    1. Configure WhatsApp Business API via Meta Developer settings

    2. Install the connector module in Odoo

    3. In Odoo, connect to WhatsApp by entering credentials and setting templates

    4. Send messages using templates, respond to incoming chats inside Discuss

Odoo Proprietary License v1.0
This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.