$ 71.14
| Required Apps |
•
Discuss (mail)
|
| Community Apps Dependencies |
whatsapp_connector
|
| Technical Name |
whatsapp_connector_chatter
|
| License | OPL-1 |
| Also available in version | 17.0 16.0 |
Introduction
WhatsApp Chatter Integration in Odoo brings WhatsApp conversations into the heart of Odoo’s communication interface by embedding chat history directly into the Chatter thread on relevant records. This module ensures that WhatsApp message exchanges are captured in context—whether on leads, invoices, or tickets—enhancing traceability and centralizing customer interactions within your Odoo workflow. Perfect for businesses focused on maintaining full conversation visibility for audit and collaboration purposes.
Key Features
Integrates WhatsApp message threads into Odoo’s Chatter window for seamless conversation history display
Works across any record featuring Chatter (e.g., CRM leads, invoices, helpdesk tickets) for unified communication logging
Relies on the core “whatsapp_connector” module and Discuss (mail) to embed message context effectively
Uses familiar Odoo composers, preserving internal workflows while including external chat data in one place
Benefits
Improves collaboration by providing context-rich messaging directly in discussion threads
Enhances auditability with complete WhatsApp message history visible in Chatter
Reduces tool switching, keeping user workflows inside Odoo for efficiency and clarity
Strengthens support and sales workflows by maintaining unified communication logs
Compatibility & Technical Details
Required Modules:
Discuss (mail)
whatsapp_connector (base integration module required)
Technical Name: whatsapp_connector_chatter
License: OPL-1 (Odoo Proprietary License v1.0)
Installation Steps (general outline):
Ensure both the whatsapp_connector and Discuss (mail) modules are installed.
Add whatsapp_connector_chatter to your Odoo Add-Ons directory.
Activate Developer Mode, update the app list, then install whatsapp_connector_chatter.
Once installed, WhatsApp conversations will start to appear in the Chatter thread within applicable records—providing unified messaging visibility.
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.