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AI WhatsApp Chatbot Enterprise Odoo | Open AI | RAG AI | Official WhatsApp Cloud API by Meta | Odoo V17 Enterprise Edition

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Required Apps Odoo WhatsApp Integration (whatsapp)
Discuss (mail)
Community Apps Dependencies odoo_whatsapp_ent_chatbot
whatsapp_extended
Technical Name ai_whatsapp_chatbot_ent
License OPL-1
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Technical Name ai_whatsapp_chatbot_ent
License OPL-1

Introduction

The AI WhatsApp Chatbot Enterprise module for Odoo delivers an advanced conversational interface powered by artificial intelligence. It uses Retrieval-Augmented Generation (RAG) architecture to process user-uploaded documents, extract meaningful insights, and respond over WhatsApp through the official Cloud API. This module transforms document queries into natural chat replies and links each interaction back into Odoo workflows—creating a seamless, intelligent WhatsApp communication experience. Odoo Apps Store

Key Features

  • Accept document uploads (PDFs, text, etc.) and analyze content with AI models

  • Extract relevant information from documents (e.g. fields, tables, summaries)

  • Generate conversational responses based on document content and context

  • Push AI-crafted replies to users via WhatsApp using Cloud API integration

  • Support multiple companies and multiple WhatsApp providers configurations

  • Maintain full chat history inside Odoo via Discuss / mail integration

  • Auto-suspend chatbot when human agent intervenes, to avoid overlapping responses

Benefits

  • Accelerates response to document-based queries with AI detection and summarization

  • Reduces manual work by automating content extraction and reply formulation

  • Enhances engagement by giving users direct answers over WhatsApp without switching contexts

  • Centralizes chat history and document context within Odoo for tracking and auditing

  • Enables scalable support for high volumes of query traffic via AI automation

Compatibility & Technical Details

  • Technical Name: ai_whatsapp_chatbot_ent

  • Required Modules:

    • WhatsApp Integration (whatsapp)

    • Discuss / Mail (mail)

  • License: Odoo Proprietary License v1.0 (OPL-1)

  • Installation Steps:

    1. Ensure WhatsApp integration and Discuss / Mail modules are installed.

    2. Install this AI Chatbot Enterprise module.

    3. Configure OpenAI (or AI model) credentials, max tokens, etc.

    4. In WhatsApp settings, define chatbot scripts, providers, and message templates.

    5. Upload documents to trigger AI processing workflows.

    6. Chatbot sends AI-determined replies to users via WhatsApp; interactions logged in Odoo.

Odoo Proprietary License v1.0
This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.