$ 85.73
| Required Apps |
•
Sales (sale_management)
• Website (website) • Employees (hr) • Inventory (stock) • Purchase (purchase) • Discuss (mail) • Invoicing (account) • Project (project) • Attendances (hr_attendance) |
| Community Apps Dependencies |
bi_construction_contracting_issue_tracking
bi_material_purchase_requisitions bi_odoo_job_costing_management bi_subtask |
| Technical Name |
bi_issue_tracking_employee_portal
|
| License | OPL-1 |
| Technical Name |
bi_issue_tracking_employee_portal
|
| License | OPL-1 |
Introduction
Enhance your internal support and communication processes with the Employee Issue Tracking Portal for Odoo. This dedicated module provides a centralized platform for your employees to report work-related issues, submit support tickets, and track the progress of their requests. By empowering your team with a self-service portal, you can streamline the issue resolution workflow, reduce administrative burden, and ensure that all internal queries are managed efficiently. This tool is perfect for IT support, HR requests, and general task management, fostering a more organized and responsive work environment.
Key Features
A dedicated web portal for employees to submit and manage their issues.
Employees can create, view, and track the status of their submitted tickets.
Allows employees to add descriptions and attach relevant files to their issues.
Managers receive and manage employee-submitted issues from the Odoo backend.
Automated email notifications to keep employees informed about their ticket status.
Configurable issue types and categories for better organization and routing.
Secure login for employees to access their personal issue tracking dashboard.
Facilitates direct communication between employees and management on specific issues.
User-friendly interface ensures easy adoption by all employees.
Comprehensive backend view for managers to analyze and report on internal issues.
Benefits
Streamline the internal issue reporting and resolution process.
Empower employees with a self-service tool to manage their own requests.
Improve communication and transparency between employees and management.
Increase organizational efficiency by centralizing all internal support tickets.
Reduce the time it takes to resolve employee-related issues.
Enhance employee satisfaction by providing a clear and simple support channel.
Gain valuable insights into common internal problems and bottlenecks.
Reduce the administrative workload on HR, IT, and management teams.
Ensure no employee request is lost or overlooked.
Foster a more accountable and responsive company culture.
Compatibility & Technical Details
Required Modules: Website
License: OPL-1
Technical Name: bi_issue_tracking_employee_portal
Installation: To install this module, navigate to the "Apps" menu in your Odoo instance, search for "Employee Issue Tracking Portal," and click "Install."
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.