$ 55.02
| Required Apps |
•
Purchase (purchase)
• Invoicing (account) • Discuss (mail) • CRM (crm) • Project (project) • Sales (sale_management) • Website (website) • Calendar (calendar) • Contacts (contacts) • Employees (hr) |
| Community Apps Dependencies |
website_helpdesk_support_ticket
|
| Technical Name |
helpdesk_analytic_cost_revenue
|
| License | OPL-1 |
| Technical Name |
helpdesk_analytic_cost_revenue
|
| License | OPL-1 |
Introduction
This Odoo module enriches helpdesk operations by enabling cost and revenue tracking per ticket using analytic accounts. Support teams can now gain a clear view of financial performance, with built-in pivot and graph reports for visual analysis. Ideal for organizations that want to better understand profitability and optimize service management, this module helps bridge financial tracking and helpdesk insights with precision and ease across Odoo.
Key Features
Analyze helpdesk ticket cost and revenue using analytic account data
View financial insights through embedded pivot and graph reports
Seamless integration into Odoo Community Edition helpdesk workflows
Benefits
Improves transparency by providing clear visibility into helpdesk financials
Enables data-driven decision-making through visual cost and revenue reports
Supports helpdesk performance monitoring with financial insights
Adds financial analytics capability without altering core Odoo functionality
Compatibility & Technical Details
Technical Name: sh_helpdesk_analytic_cost_revenue
Edition Compatibility: Designed for Odoo Community Edition
License: (Likely Odoo Proprietary License—please confirm with module manifest)
Installation Steps:
Add the sh_helpdesk_analytic_cost_revenue module folder to your addons directory.
Refresh the module list via Odoo’s interface.
Install the module.
Access the “Analytic Cost Report” menu under helpdesk to explore ticket-based cost and revenue analytics through pivot and graph views.
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.