$ 138.68
| Required Apps |
•
CRM (crm)
• Invoicing (account) • Project (project) • Sales (sale_management) • Website (website) • Calendar (calendar) • Contacts (contacts) • Discuss (mail) • Employees (hr) |
| Community Apps Dependencies |
helpdesk_service_level_agreement
website_helpdesk_support_ticket |
| Technical Name |
helpdesk_support_ticket_dashbord
|
| License | OPL-1 |
| Technical Name |
helpdesk_support_ticket_dashbord
|
| License | OPL-1 |
Introduction
This module enhances Odoo’s Helpdesk by providing a visually rich, team-wise dashboard for support ticket management. It enables users to access aggregated ticket data per team via interactive cards, jump directly into ticket lists or creation screens, and streamline support workflows with intuitive dashboard navigation.
Key Features
Displays helpdesk tickets grouped by team for clear segmentation
Interactive dashboard cards that support quick navigation and ticket creation
Enables fast access to full helpdesk views from dashboard elements
Designed to improve visibility and efficiency in support operations
Benefits
Provides instant insight into team-wise ticket performance
Speeds up access to support activities and ticket creation
Enhances operational efficiency through consolidated visuals
Simplifies support monitoring with a centralized dashboard view
Compatibility & Technical Details
Technical Name: helpdesk_support_ticket_dashbord
License: OPL-1 (Odoo Proprietary License v1.0)
Required Modules: CRM, Sales, Project, Invoicing, Website, Calendar, Contacts, Discuss (mail), Employees (HR)
Dependencies (Community): Helpdesk SLA module, Website Helpdesk Ticket module
Installation Steps:
Copy the module folder into Odoo’s add-ons directory.
Update the apps list in Odoo.
Install the module through the Apps interface.
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.