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Required Apps Inventory (stock)
Manufacturing (mrp)
Purchase (purchase)
Sales (sale_management)
Discuss (mail)
Invoicing (account)
Technical Name jt_service_management
License OPL-1
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Technical Name jt_service_management
License OPL-1

Introduction

This Odoo module enhances service workflows by automating key operational steps. It ensures technicians and service providers stay informed through instant notifications when spare parts become available. It also supports structured material requests, streamlines procurement with automatic purchase order creation, and provides timely reminders and status updates to ensure that service tasks are executed efficiently and without delays.

Key Features

  • Alert service staff automatically when spare parts become available in inventory

  • Manage material requests with approval workflows and status tracking

  • Auto-generate purchase orders for required spare parts to expedite procurement

  • Send notifications upon ticket creation or resolution to relevant stakeholders

  • Schedule reminders for pending service tasks or appointments

Benefits

  • Ensures technicians are informed promptly about parts availability

  • Streamlines procurement through automated purchase requests and order creation

  • Improves service responsiveness with timely ticket and workflow alerts

  • Reduces manual task handling with structured material request and notification processes

  • Enhances operational efficiency and customer satisfaction through organized service management

Compatibility & Technical Details

  • Technical Name: jt_service_management

  • License: OPL-1 (Odoo Proprietary License)

  • Required Modules:

    • Inventory

    • Purchase

    • Repair or Service Ticket Management

    • Discuss (mail)

  • Installation Steps:

    1. Ensure that the required dependencies—Inventory, Purchase, Discuss, and any service/ticket management modules—are installed in your Odoo environment.

    2. Install this service management module within your system.

    3. Configure notification settings for spare parts availability, define material request workflows, and specify auto-generation rules for purchase orders.

    4. Monitor service task progress, receive alerts, and manage procurement activities seamlessly from within the service environment.

Odoo Proprietary License v1.0
This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.