$ 10.60
| Required Apps |
•
Invoicing (account)
• Discuss (mail) |
| Technical Name |
odoo_sale_cancel_reason
|
| License | OPL-1 |
| Technical Name |
odoo_sale_cancel_reason
|
| License | OPL-1 |
Introduction
The Sale Cancel Reason and Reason Details module for Odoo enhances the Sales application by enabling businesses to capture and manage the reasons behind sales order cancellations. This functionality provides valuable insights into sales processes, helping businesses identify areas for improvement and enhance customer satisfaction.
Key Features
Specify Cancellation Reasons: Sales teams can select predefined reasons for canceling sales orders, ensuring consistency and clarity in documentation.
Detailed Reason Entry: In addition to selecting a reason, users can provide detailed comments, offering deeper insights into the cancellation.
Automatic Record Updates: The cancellation reason and details are automatically recorded in the sales order form and its chatter, maintaining a comprehensive history.
Customer Notification: Optionally, an email notification can be sent to the customer, informing them of the cancellation and its reason, enhancing communication and transparency.
Seamless Integration: The module integrates smoothly with Odoo's Sales and Invoicing applications, ensuring a cohesive workflow from order creation to cancellation.
Benefits
Improved Transparency: Clearly documented cancellation reasons provide transparency for both internal teams and customers.
Data-Driven Insights: Analyzing cancellation reasons can help identify trends and areas for process improvement.
Enhanced Customer Communication: Notifying customers of cancellations and their reasons fosters trust and professionalism.
Streamlined Workflow: The integration with Odoo's existing modules ensures that cancellation processes are efficient and consistent.
Compatibility & Technical Details
Required Modules: Sales (sale_management), Invoicing (account), Discuss (mail).
License: Odoo Proprietary License v1.0.
Installation: Simple installation process with no complex configurations required.
Deployment: Compatible with both cloud and on-premise Odoo deployments.
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.