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Odoo Whatsapp Chatbot Integration | Odoo Meta WhatsApp Graph API | Odoo V17 Community Edition

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Required Apps • Discuss (mail)
Community Apps Dependencies tus_meta_wa_discuss
tus_meta_whatsapp_base
Technical Name odoo_whatsapp_chatbot
License OPL-1
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Technical Name odoo_whatsapp_chatbot
License OPL-1 
odoo-whatsapp-chatbot

Odoo WhatsApp Chatbot | Automate Customer Conversations

Implement an intelligent WhatsApp chatbot in your Odoo system to automate customer support, generate leads, and provide instant responses 24/7, directly from one platform.

Odoo, WhatsApp, Chatbot, AI Chatbot, Odoo Chatbot, WhatsApp Automation, Customer Service, Lead Generation, Odoo Integration, Automated Support

Introduction

Revolutionize your customer engagement with the Odoo WhatsApp Chatbot module. This powerful tool allows you to build and deploy intelligent, automated chatbots on the world's most popular messaging app. By integrating directly with your Odoo environment, the chatbot can handle a wide range of tasks, from answering frequently asked questions to qualifying leads and creating support tickets. It provides a seamless and interactive experience for your customers, offering instant, 24/7 support while freeing up your team to focus on more complex issues.

Key Features

  • Automate responses to common customer inquiries with intelligent chatbot scripts.

  • Design custom conversation flows without needing advanced coding knowledge.

  • Generate and qualify leads automatically by collecting visitor information.

  • Create helpdesk tickets directly from chatbot conversations for efficient issue tracking.

  • Escalate complex queries to a live agent seamlessly when human intervention is needed.

  • Send product information, promotions, and updates to customers directly.

  • Provide real-time order status and inventory updates to enhance customer experience.

  • Supports multi-message triggers and dynamic responses based on user input.

Benefits

  • Provide 24/7 customer support and improve response times significantly.

  • Increase lead generation and qualification efficiency through automation.

  • Reduce the workload on your customer support and sales teams.

  • Enhance customer satisfaction by providing instant and accurate information.

  • Streamline business operations by integrating chat interactions with Odoo workflows.

  • Lower operational costs by automating routine communication tasks.

  • Expand your reach and engage with a global audience on a familiar platform.

Compatibility & Technical Details

  • Required Modules: Discuss (mail)

  • Dependencies: tus_meta_whatsapp_base, tus_meta_wa_discuss

  • License: OPL-1

  • Technical Name: odoo_whatsapp_chatbot

  • Installation Steps:

    1. Ensure all dependent modules are installed.

    2. Place the module folder into your Odoo addons directory.

    3. Restart the Odoo server.

    4. Navigate to the 'Apps' menu and click 'Update Apps List'.

    5. Find the Odoo WhatsApp Chatbot module and click 'Install'.

    6. Configure the chatbot scripts and settings from the module's configuration menu.

Odoo Proprietary License v1.0
This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.