$ 21.70
| Required Apps |
•
Website (website)
• Discuss (mail) |
| Technical Name |
odoo_whatsapp_live_chat
|
| License | OPL-1 |
| Technical Name |
odoo_whatsapp_live_chat
|
| License | OPL-1 |
Introduction
The Odoo WhatsApp Live Chat module enables seamless integration of WhatsApp into your Odoo website, allowing customers to initiate real-time conversations directly with your support team. This integration enhances customer engagement and provides immediate assistance, improving overall customer satisfaction.
Key Features
Real-Time WhatsApp Chat: Allow customers to connect instantly via WhatsApp without leaving your website.
Team Segmentation: Assign specific support teams to handle different types of inquiries, such as sales or technical support.
Customizable Chat Widget: Tailor the chat interface to align with your website's branding, including button colors and descriptions.
Availability Indicators: Display the availability status of support team members to manage customer expectations.
Multi-Website Support: Configure unique chat settings and support teams for each website within your Odoo instance.
Backend Management: Manage and monitor chat interactions from the Odoo backend, ensuring efficient support operations.
Benefits
Enhanced Customer Engagement: Provide immediate assistance to customers, reducing response times and increasing satisfaction.
Improved Support Efficiency: Organize support teams and inquiries effectively, leading to quicker resolutions.
Brand Consistency: Maintain a consistent brand experience by customizing the chat interface to match your website's design.
Scalable Support Operations: Easily manage multiple support teams and websites, accommodating business growth.
Compatibility & Technical Details
Technical Name: odoo_whatsapp_live_chat
Dependencies: Requires Odoo modules: Website (website), Discuss (mail).
License: Odoo Proprietary License v1.0 (OPL-1).
Codebase: Approximately 758 lines, ensuring robust functionality while remaining maintainable.
Installation: Install via Odoo Apps; configuration is straightforward with immediate functionality for WhatsApp live chat integration.
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.