$ 158.99
| Required Apps |
•
Point of Sale (point_of_sale)
• Discuss (mail) • Inventory (stock) • Invoicing (account) • Project (project) • Website (website) • Employees (hr) • Sales (sale_management) • eCommerce (website_sale) |
| Community Apps Dependencies |
website_portal_pos_orders
machine_repair_management website_request_return_rma_odoo website_shop_return_rma |
| Technical Name |
pos_return_order_rma
|
| License | OPL-1 |
| Technical Name |
pos_return_order_rma
|
| License | OPL-1 |
Introduction
The POS Return Order RMA module enhances Odoo's Point of Sale system by incorporating Return Merchandise Authorization (RMA) capabilities. This integration allows businesses to manage product returns efficiently, directly from the POS interface, streamlining the return process and improving customer satisfaction.
Key Features
RMA Integration in POS: Seamlessly integrates RMA functionality within the POS interface, enabling quick and easy processing of product returns.
Return Reasons: Allows customers to specify reasons for returns, aiding in analysis and process improvement.
Return Methods: Supports various return methods, including refund, replacement, and repair, offering flexibility to customers.
Approval Workflow: Implements an approval process for return requests, ensuring control over returns and preventing fraudulent activities.
Automated Document Generation: Automatically generates necessary documents such as Sales Orders, Delivery Orders, Return Orders, and Invoices based on the chosen return option.
Customer Notifications: Sends automated notifications to customers regarding the status of their return requests, keeping them informed throughout the process.
Benefits
Enhanced Customer Experience: Simplifies the return process, making it more convenient for customers to initiate and track returns.
Operational Efficiency: Automates various aspects of the returns process, reducing manual effort and potential errors.
Improved Control: Provides businesses with tools to review, approve, and manage return requests effectively.
Data-Driven Insights: Collects data on return reasons and operations, aiding in analysis and continuous improvement.
Compatibility & Technical Details
Required Modules: Point of Sale (point_of_sale), Inventory (stock), Invoicing (account), Discuss (mail), Sales (sale_management), Website (website), eCommerce (website_sale), Employees (hr), Project (project).
License: Odoo Proprietary License v1.0.
Installation: Simple installation process with no complex configurations required.
Deployment: Compatible with both cloud and on-premise Odoo deployments.
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.