$ 28.01
| Required Apps |
•
eCommerce (website_sale)
• Website (website) • Invoicing (account) • Discuss (mail) |
| Technical Name |
tis_freshchat_integration
|
| License | OPL-1 |
| Technical Name |
tis_freshchat_integration
|
| License | OPL-1 |
Introduction
The Odoo Freshchat Integration module enables seamless embedding of Freshchat into your Odoo-powered website. This integration allows businesses to interact with visitors through live chat, facilitate customer support instantly, and capture lead information directly within the website interface. It's a powerful tool for improving communication, converting visitors into contacts, and streamlining customer interaction workflows within Odoo's system.
Key Features
Embed Freshchat live chat widget directly into the Odoo website for instant visitor engagement
Support real-time messaging for customer inquiries and support workflows
Capture visitor details and conversations for CRM or lead management
Offer a familiar, efficient chat interface that enhances user experience
Ensure integration works with Odoo’s eCommerce, website, invoicing, and messaging frameworks
Benefits
Deliver responsive customer support through live chat, improving satisfaction and engagement
Simplify processes by capturing visitor conversations as leads within Odoo's ecosystem
Boost conversions by engaging visitors proactively
Keep all communications centralized in Odoo, reducing platform switching
Enhance team efficiency by managing chat, invoicing, and website interactions within one system
Compatibility & Technical Details
Technical Name: tis_freshchat_integration
License: Proprietary (as distributed via the app store)
Required Modules:
Website (eCommerce)
Website core
Invoicing
Discuss (mail)
Installation Steps:
Add the module to your Odoo Add-Ons directory.
Enable Developer Mode and update the Apps list.
Install the module from the Apps interface.
Configure Freshchat integration by entering the required token or API settings in website configuration.
Freshchat chat widget will appear on the website, enabling real-time visitor communication.
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.