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Odoo WhatsApp Integration | Odoo Meta WhatsApp Graph API | Odoo V17 Community Edition

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Required Apps Discuss (mail)
Technical Name tus_meta_whatsapp_base
License OPL-1
Also available in version 17.0 15.0
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Technical Name tus_meta_whatsapp_base
License OPL-1
Also available in version v 17.0 v 15.0

Introduction

Seamlessly connect your Odoo environment with the world's leading messaging platform through our Odoo WhatsApp Integration module. This powerful tool leverages the official WhatsApp Business API to provide a stable and reliable communication channel directly from your Odoo database. Centralize your customer interactions, automate messaging workflows, and enhance engagement without switching between applications. It is the perfect solution for sales, marketing, and support teams looking to modernize their communication strategy and deliver exceptional customer service.

Key Features

  • Send and receive WhatsApp messages directly within the Odoo interface.

  • Create and manage customizable WhatsApp message templates for consistent communication.

  • Automate sending of notifications, alerts, and marketing messages.

  • Supports sharing of various media attachments, including images, documents, and videos.

  • View complete chat history with customers for a unified communication log.

  • Manage conversations across multiple WhatsApp numbers and business accounts.

  • Securely connects with the official WhatsApp Business Cloud API.

  • Assign user access rights for managing WhatsApp features.

Benefits

  • Enhance customer engagement with direct and instant communication.

  • Improve team productivity by managing chats within a single platform.

  • Streamline sales and support processes with integrated messaging.

  • Increase response times for customer inquiries and support requests.

  • Automate routine communication to save time and reduce manual effort.

  • Centralize all customer communication records within your Odoo ERP.

  • Boost marketing campaign effectiveness with high open-rate messages.

Compatibility & Technical Details

  • Required Modules: Discuss (mail), Contacts (contacts)

  • License: LGPL-3

  • Technical Name: tus_meta_whatsapp_base

  • Installation Steps:

    1. Place the module folder into your Odoo addons directory.

    2. Restart the Odoo server.

    3. Navigate to the 'Apps' menu in Odoo.

    4. Click on 'Update Apps List'.

    5. Find the module and click 'Install'.

    6. Configure the module in Odoo settings with your WhatsApp Business API credentials.

Odoo Proprietary License v1.0
This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.