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Cancel Sales Order (Cancel Picking (Delivery Order) and Invoice)

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Required Apps Sales (sale_management)
Discuss (mail)
Invoicing (account)
Inventory (stock)
Technical Name sales_order_cancel
License OPL-1
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Technical Name sales_order_cancel
License OPL-1

Introduction

This module enables you to cancel a sales order and all its related documents—including delivery orders, pickings, and invoices—in one seamless operation. By offering automated reversal of accounting entries and resetting documents to draft, it simplifies mistake correction, improves operational flexibility, and ensures consistency across your sales, inventory, and accounting workflows. This tool is ideal for businesses that need a reliable, all-in-one cancellation mechanism to maintain clean and accurate records.

Key Features

  • Cancel a confirmed sales order together with its delivery orders and pickings

  • Automatically cancel associated invoices, even if already paid

  • Reverse journal entries for canceled invoices (create reversal entries)

  • Reset order and delivery documents to “draft” state for edits or deletion

  • Re-set sales order to quotation state after cancellation

  • Log cancellation actions in system notes or chatter

  • Role-based access control so only authorized users can cancel orders

  • No manual configuration required—built for out-of-box usability

Benefits

  • Saves time by automating multi-document cancellation in one action

  • Eliminates inconsistencies across sales, stock, and accounting

  • Simplifies error correction without manual cleanup

  • Maintains clear audit trails with automatic notes

  • Prevents data integrity issues when canceling partial workflows

  • Enhances flexibility to resume or adjust orders after cancellation

Compatibility & Technical Details

  • Required modules: Sales (sale_management), Inventory (stock), Invoicing (account), Discuss (mail)

  • Technical (module) name: sales_order_cancel

  • License: OPL-1

  • Installation steps:
     1. Place the module into your Odoo addons directory
     2. Restart the Odoo server and update the apps list
     3. Install “Cancel Sales Order (Cancel Picking, Delivery & Invoice)” from the Apps menu
     4. Assign cancellation rights to appropriate user groups
     5. Use the cancel button on the sales order form to cancel the order, its deliveries, and its invoice
     6. Confirm that journal reversal entries, status changes, and document resets function correctly

Odoo Proprietary License v1.0
This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.